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Call Boxes

The Transportation Agency helps you when you're stranded on the highway. Our system of freeway call boxes allows you to call for help if you have an unexpected breakdown.  
 
Call Box Annual Report 05-06
Motorist Assistance Flyer (pdf)
Asistencia a Conductores (pdf)
California Highway Patrol
Caltrans
CalSAFE
 

 
The Service Authority for Freeways and Expressways (SAFE) owns and operates nearly 200 emergency call boxes in Monterey County. The call boxes provide a free emergency telephone service to stranded motorists. The call boxes are answered by a live operator who will dispatch the California Highway Patrol, tow truck, and/or emergency services. Since its inception in 1999, thousands of stranded motorists have received assistance at call boxes in Monterey County.  
 
  Call boxes are located along the following routes: SR 1, SR 68, SR 156, and US 101  
 
  Project Benefits  
  Provides a free emergency service to stranded motorists, reliable emergency phone service when cell coverage may be unavailable, and live operator answer calls.  
 
  Project Cost  
  $281,000 annually  
 
  Funded by Department of Motor Vehicles $1 per registered vehicle fee collected in Monterey County. In partnership with the California Highway Patrol and Caltrans.  
 
  Kaki Chen is the Agency's Call Boxes contact person. If you have any questions, you can reach her at (831) 775-4413, or via email at: kaki@tamcmonterey.org  
 

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